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Hi,

I've noticed that i'm not getting any antispam and antimalware updates since october 28th, but i've a valid payed subscribtion.
Does anybody is having the same problems ?
Saturday, November 19 2016, 07:02 AM
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  • Accepted Answer

    Friday, November 25 2016, 01:44 PM - #Permalink
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    Tony Ellis wrote:

    Patrick - since you have a paid subscription why not raise a ticket to get official support from Clear

    Tony, you are totally right. I also expected that Clear is reading the forum posts..... But i see lately not much response.

    But.... there was now an update on 23rd and 25th november after the last from 27th October.
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  • Accepted Answer

    Friday, November 25 2016, 09:22 AM - #Permalink
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    I got updates on Oct 29, Nov 24 and Nov 25

    Obvious question, are updates enabled - I have had these randomly turn off in the past!
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  • Accepted Answer

    Friday, November 25 2016, 01:39 AM - #Permalink
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    Patrick - since you have a paid subscription why not raise a ticket to get official support from Clear
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  • Accepted Answer

    Tokolosh
    Tokolosh
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    Thursday, November 24 2016, 04:17 PM - #Permalink
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    Same here...
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