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Ivan
Ivan
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encrypted pdf is being rejected, how can i allow this to flow in and out ?

pdf is enabled, and thats flows but encrypted pdf does not
Tuesday, September 06 2016, 06:05 PM
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  • Accepted Answer

    Thursday, March 10 2022, 03:39 PM - #Permalink
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    Justinus Slamet Raharjo wrote:

    Paul Moon wrote:

    [quote]Nick Howitt wrote:

    Try some ideas here. Also check the "Block Encrypted Files" setting in the Gateway Antivirus.


    Thanks. That was it. Turning off Block Encrypted Files is allowing them to go through.



    Yess, it works for me too, thank all[/quote]

    I'd recommend though, that you only disable that option when you are expecting such an attachment!
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  • Accepted Answer

    Thursday, March 10 2022, 05:55 AM - #Permalink
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    Paul Moon wrote:

    Nick Howitt wrote:

    Try some ideas here. Also check the "Block Encrypted Files" setting in the Gateway Antivirus.


    Thanks. That was it. Turning off Block Encrypted Files is allowing them to go through.



    Yess, it works for me too, thank all
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  • Accepted Answer

    Paul Moon
    Paul Moon
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    Friday, March 27 2020, 06:36 PM - #Permalink
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    Nick Howitt wrote:

    Try some ideas here. Also check the "Block Encrypted Files" setting in the Gateway Antivirus.


    Thanks. That was it. Turning off Block Encrypted Files is allowing them to go through.
    The reply is currently minimized Show
  • Accepted Answer

    Friday, March 27 2020, 06:14 PM - #Permalink
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    Try some ideas here. Also check the "Block Encrypted Files" setting in the Gateway Antivirus.
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  • Accepted Answer

    Paul Moon
    Paul Moon
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    Friday, March 27 2020, 05:10 PM - #Permalink
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    I am having the same problem. Is there any way around this? I regularly receive encrypted PDF's from a vendor and this has become very painful.
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