Unable to install via Marketplace

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David Adams

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Unable to install via Marketplace

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I am unable to install anything via the marketplace, I get the following error:

Exception: Cannot find a valid baseurl for repo: clearos/7

Trying a yum update from the CLI gets this:

 yum update

Loaded plugins: clearcenter-marketplace, fastestmirror

ClearCenter Marketplace: fetching repositories...

ClearCenter Marketplace: [SSL: UNKNOWN_PROTOCOL] unknown protocol (_ssl.c:579)

Loading mirror speeds from cached hostfile

 * clearos: mirror2-sanfrancisco.clearos.com

 * clearos-centos-sclo-rh: download2.clearsdn.com

 * clearos-contribs: mirror2-sanfrancisco.clearos.com

 * clearos-fast-updates: download2.clearsdn.com

 * clearos-infra: mirror2-sanfrancisco.clearos.com

Resolving Dependencies

--> Running transaction check

---> Package app-date.noarch 1:2.5.2-1.v7 will be updated

---> Package app-date.noarch 1:2.5.3-1.nos7 will be an update

--> Processing Dependency: theme-clearos-admin >= 7.5.3 for package: 1:app-date-2.5.3-1.nos7.noarch

---> Package app-date-core.noarch 1:2.5.2-1.v7 will be updated

---> Package app-date-core.noarch 1:2.5.3-1.nos7 will be an update

--> Finished Dependency Resolution

Error: Package: 1:app-date-2.5.3-1.nos7.noarch (clearos-fast-updates)

           Requires: theme-clearos-admin >= 7.5.3

           Installed: theme-clearos-admin-7.5.1-1.v7.noarch (@anaconda/7.5.0.228724)

               theme-clearos-admin = 7.5.1-1.v7

 You could try using --skip-broken to work around the problem

 You could try running: rpm -Va --nofiles --nodigest

Strangely on a different system in a different location all is OK.

Failing system is in Japan, succeeding system is in the UK.

In Marketplace

Friday, September 28 2018, 09:52 AM

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Responses (6)

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Nick Howitt

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Thursday, December 27 2018, 11:40 AM - #Permalink
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@Chris,
I am not aware of any current issues. What are you seeing which is not working?
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Chris

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Thursday, December 27 2018, 10:53 AM - #Permalink
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Did this issue get resolved as I have the same issue
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David Adams

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Friday, September 28 2018, 11:18 AM - #Permalink
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Nick there was one configured but without the necessary authentication configured so I added the auth details and thought I'd be smart and change the gateway from the core switch to the proxy, which is running as a gateway.

I have now lost access and will have to wait till Monday to try again.
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Nick Howitt

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Friday, September 28 2018, 11:04 AM - #Permalink
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Note in the IP Settings, you can configure ClearOS to use an upstream proxy - see the documentation.
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David Adams

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Friday, September 28 2018, 10:19 AM - #Permalink
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Nick

Both the Japan and UK systems are Business and brand new installs and subscriptions.

That didn't work, I think the issue may be that the JPN system is behind a ClearOS with proxy functions. I am going to try and bypass the proxy for the new system and see if that solves it.

Edit:
Changed the gateway and have now lost connectivity, my bad, so I'm probably going to have to wait until Monday now.
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Nick Howitt

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Friday, September 28 2018, 10:04 AM - #Permalink
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Can you try a:
yum clean all && yum update
Is the Japanese system Community or Business? If Business, is its subscription up to date?
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