I am seeing about 2.9% packet loss on my ClearOS box since upgrading to 7.3. What can I do to troubleshoot this? I have verified that it is not my local network as I see no loss to any other systems on the network, I only see loss when using ping plotter against the LAN interface of my clearOS box or when using ping plotter out to an Internet site.
When I run ifconfig, it is showing 0 errors on all interfaces. The cards are Intel 82583V using device driver e1000e.
The system reports are not showing anything obvious. What should I look at next?
Thanks,
When I run ifconfig, it is showing 0 errors on all interfaces. The cards are Intel 82583V using device driver e1000e.
The system reports are not showing anything obvious. What should I look at next?
Thanks,
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Responses (6)
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Accepted Answer
tcpdump works outside the interfaces so you could run tcpdump on your LAN and WAN interfaces at the same time and capture the packets to file. You should then be able to do a 1-to-1 match between the interfaces for both outgoing and incoming interfaces.
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Remember pings use ICMP tather than TCP or UDP
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It is possible also to log firewall messages but there is no point going down that route unless the tcpdump shows packets being dropped between the interfaces.
BTW, if you upgrade the NIC driver, unless you're good at the command line, you need to reboot the server for the change to take effect. -
Accepted Answer
My switch shows no errors on the port.
I changed the LAN interface of the clearOS box to another port on the card and the result is the same. The WAN/Internet interface is also on the same card. It is a 4 port Intel NIC.
I've attached a ping plot graph of pinging another host on my network. Ping plotter is on the same host in both cases, both he nas and clearOS are connected to the same switch. I've also tried swapping cables and switch ports. Literally the only packet loss I see anywhere on my network is tot he LAN nterface of clear OS.
I've also attached a graph of ping plotting google DNS.
Nick Howitt wrote:
You only want the e1000e driver. The other is completely different.
If ping plotter shows the issue to the LAN interface, doesn't that rule out a ClearOS routing issue? Are your NIC's standalone or on the motherboard? Can you check any switches and cables on the LAN between the workstation and ClearOS? -
Accepted Answer
You only want the e1000e driver. The other is completely different.
If ping plotter shows the issue to the LAN interface, doesn't that rule out a ClearOS routing issue? Are your NIC's standalone or on the motherboard? Can you check any switches and cables on the LAN between the workstation and ClearOS? -
Accepted Answer
Also, I can run a ping from the clear OS SSH shell to a well known internet server such as google's DNS at 8.8.8.8, and never see a drop. The drop only seems to happen from the LAN to Internet interface, indicating that there is some kind of issue with the ClearOS routing between the interfaces. -
Accepted Answer
Nick Howitt wrote:
I'm not sure how to track the packet loss down, but there is a later ElRepo e1000e driver than is available in the kernel. I have it compiled here. You're welcome to try it.
Do you know what version should show up if is installed correctly? Also, are both RPM's needed or just the one with e1000 in the name?
Thanks, -
Accepted Answer
I'm not sure how to track the packet loss down, but there is a later ElRepo e1000e driver than is available in the kernel. I have it compiled here. You're welcome to try it.
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