What happens when OpenVPN users try to connect? Once they have their credentials they do not need the Webconfig. What does the OpenVPN connection log say at both ends? Have you tried the Configuration Restore that I suggested?

Nick Howitt wrote:

If the VPN is refusing connections and OpenVPN is running ("systemctl status openvpn@clients"), then I wonder of your LDAP has become corrupt. In that case you could try a system restore back to, say, last Friday, or a point where you know the system was working. Any changes to the Users since then, including adds/deletes and password changes will be lost.

the status is connected green bar.
dont know why cannnot connect.
have been doing this all night

If the VPN is refusing connections and OpenVPN is running ("systemctl status openvpn@clients"), then I wonder of your LDAP has become corrupt. In that case you could try a system restore back to, say, last Friday, or a point where you know the system was working. Any changes to the Users since then, including adds/deletes and password changes will be lost.

Nick Howitt wrote:

The issue is definitely coming from ClearOS, but I am not sure where. You can trace the message back to /usr/clearos/apps/base/views/session/access.php and /usr/clearos/apps/base/libraries/Access_Control.php but I don't know why you are having the problem.

any suggestion? i dont know what should i check now
the vpn refunse connection
to my office
please help

The issue is definitely coming from ClearOS, but I am not sure where. You can trace the message back to /usr/clearos/apps/base/views/session/access.php and /usr/clearos/apps/base/libraries/Access_Control.php but I don't know why you are having the problem.

Nick Howitt wrote:

Disk space is OK. I am not sure what is causing this for the moment. Is it for all users or just the one? Can you reboot your system?

all added user i also tried add new user still same
error login ''Login was successful, but no apps are enabled for your account.''
i suspect this issue came from clearos itself not from ISP

i have boot 10 times already today

Disk space is OK. I am not sure what is causing this for the moment. Is it for all users or just the one? Can you reboot your system?

Nick Howitt wrote:

Do you have a disk space issue:

df -h

no i dont think so.

Do you have a disk space issue:

df -h

Nick Howitt wrote:

So what apps have been enabled for your account? Are you using the Administrators app to give your normal user access to the webconfig? Otherwise the user con usually only change their password by clicking on their username at the top right or, if User Certificates and OpenVPN are enabled for the user, download their certificates, again, by clicking on there username.

i have accept OPENVPN For the account under /app/accounts/policy/members/openvpn
App Policies enable include openvpn
like i said i dont have issue connecting before,
before i can login to account
but today suddenly cannot login
this error cause my openvpn not connection on office router

help pls

So what apps have been enabled for your account? Are you using the Administrators app to give your normal user access to the webconfig? Otherwise the user con usually only change their password by clicking on their username at the top right or, if User Certificates and OpenVPN are enabled for the user, download their certificates, again, by clicking on there username.