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Greg Helledy
Greg Helledy
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Issue

Dreaded database error with Roundcube (purchased version, from marketplace), how best to fix?

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ClearOS 7 Business.
After an update went wrong, and fixing most things, I found that our paid Roundcube install had gotten uninstalled. I reinstalled from the marketplace and now get the database error:


DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!

Please contact your server-administrator.


I can confirm the mailserver itself is working fine (IMAP works).
What's the best way to fix the database error?
In Roundcube Webmail
Saturday, February 18 2017, 02:56 AM
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Accepted Answer

Ben Chambers
Ben Chambers
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Saturday, February 18 2017, 03:12 AM - #Permalink
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Try:

/usr/clearos/apps/roundcubemail/deploy/initialize-roundcubemail


as 'root' from the command line.

B
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  • Accepted Answer

    Greg Helledy
    Greg Helledy
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    Tuesday, February 21 2017, 06:01 PM - #Permalink
    Resolved
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    That did it, Ben. Thank you very much!

    [root@filegate networkdrive]# /usr/clearos/apps/roundcubemail/deploy/initialize-roundcubemail
    
Synchronizing database password.
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