My Community Dashboard

  • I made a comment yesterday that I don't see, so reposting. The service went out again, probably Wednesday (20th) evening. Segra was notified, rather emphatically, that afternoon, with the promised return phone call never happening. On Thursday I received notice that they were throwing the ball back to Verizon. Tech was actually here this morning (Friday), no Verizon issue. I watched him test the line back to the CO.

    However, I spent most of yesterday trying to re-route the incoming email path. I removed the A listing for my Lumos static address, and now when I ping my domain, it references my ComCast dynamic IP. Even after talking with Comcast about the problem, the incoming emails are still piling up on the backup MX server at ClearOS. Comcast blocks port 25 and says they use 995 for incoming traffic, but I think that's for their own service, not messages that pass through to a customer IP.

    Nick mentioned that if the backups were coming in, they were coming through port 25. That isn't going to be possible with Comcast. They allow encrypted traffic on port 587, but even after switch my SMTP information to use 587, it's no go. Any ideas about how to get the traffic through Comcast will be appreciated, as heaven only knows when the Segra people are going to do their job. This has been going on for two full weeks now, and I am really tired of it.