Your ID Box is Disabled

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Jason Lim

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Your ID Box is Disabled

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I have the latest v7.4 freshly installed on a spare desktop in gateway mode. While going through all the apps I have installed, the Gateway Management Community dashboard tells me "Your ID box is disabled. To enable it, update your billing information or contact us". I thought the community edition of the gateway management is free. Am I mistaken?

In Gateway Management Community

Thursday, January 04 2018, 09:51 AM

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Jason Lim

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Friday, January 05 2018, 07:39 AM - #Permalink
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Nick Howitt wrote:

I've just checked and you're right. Gateway Management Community is free. Gateway Management Business has a free trial but is then paid. Can you check which version you have installed?

Hi Nick, I could not get it working so I uninstalled it. Will try again next time.
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Nick Howitt

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Thursday, January 04 2018, 09:27 PM - #Permalink
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I've just checked and you're right. Gateway Management Community is free. Gateway Management Business has a free trial but is then paid. Can you check which version you have installed?
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Nick Howitt

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Thursday, January 04 2018, 12:24 PM - #Permalink
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I can check when I'm home, but can you go into the Marketplace? I think I remember seeing a Free Trial only on the app and payment thereafter.
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