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Hello there!
I am having some issues in my ClearOS server, webadmin says "You don't have permission to access /app/base/ on this server."
so I can not even see the login page.
webconfig service is running.
also untar some backups...... nothing yet....
any ideas?
Thursday, June 27 2019, 08:53 PM
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  • Accepted Answer

    Monday, July 01 2019, 01:26 PM - #Permalink
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    thank you guys, I have no more time, as I said, this is a production server.
    I just replace my ssd drives, and Reinstall.
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  • Accepted Answer

    Saturday, June 29 2019, 08:40 PM - #Permalink
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    You can try enabling the webconfig debug log:
    touch /etc/clearos/webconfig.debug
    You will get a log, /var/log/webconfig/debug.log. Unfortunately it probably won't mean much to me, but you can try. Remember to delete /etc/clearos/webconfig.debug afterwards or you'll get huge logs.
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  • Accepted Answer

    Saturday, June 29 2019, 02:04 PM - #Permalink
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    Thank you Nic. just Doesn't work.
    You don't have permission to access /app/base on this server.
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  • Accepted Answer

    Saturday, June 29 2019, 07:16 AM - #Permalink
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    Webconfig is not a thing it its own right. You can try reinstalling the framework with:
    yum reinstall clearos-framework app-base*
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  • Accepted Answer

    Friday, June 28 2019, 09:21 PM - #Permalink
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    mmmmm seems like I can use phpmyadmin in https://ipserver:81/mysql/
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  • Accepted Answer

    Friday, June 28 2019, 09:04 PM - #Permalink
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    thank you Dave, seems normal to me.. just like yours.....
    any other advice?
    may I reinstall the webconfig? how?
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  • Accepted Answer

    Friday, June 28 2019, 08:28 PM - #Permalink
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    Something may have gone wrong with the permission structure of your Webconfig. I can see a related error accessing Flexshares if the permissions have changed. Can you take a look at the permissions in /usr/clearos/apps/

    [root@www ~]# ls -la /usr/clearos/apps/
    total 4
    drwxr-xr-x. 97 root root 4096 Jun 26 09:07 .
    drwxr-xr-x. 7 root root 75 Apr 12 08:26 ..
    drwxr-xr-x. 8 root root 99 May 24 2018 accounts
    drwxr-xr-x 8 root root 99 Oct 29 2018 administrators
    ...
    drwxr-xr-x 8 root root 99 Dec 3 2018 wireless
    drwxr-xr-x 8 root root 99 Dec 12 2018 wordpress

    Should look list this.

    and this...

    [root@www ~]# ls -la /usr/clearos/apps/graphical_console/
    total 8
    drwxr-xr-x. 8 root root 99 Jan 17 2018 .
    drwxr-xr-x. 97 root root 4096 Jun 26 09:07 ..
    drwxr-xr-x. 2 root root 35 May 22 2018 controllers
    drwxr-xr-x. 2 root root 67 May 22 2018 deploy
    drwxr-xr-x. 2 root root 66 May 22 2018 htdocs
    drwxr-xr-x. 88 root root 4096 Jan 17 2018 language
    drwxr-xr-x. 2 root root 35 May 22 2018 libraries
    drwxr-xr-x. 2 root root 45 May 22 2018 views
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  • Accepted Answer

    Friday, June 28 2019, 07:56 PM - #Permalink
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    nope, just a regular webserver, just root user. some sites served, nothing special so far .
    I went to the datacenter to try the actual server.
    so when I login to view my network config (barely graphical).....
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  • Accepted Answer

    Friday, June 28 2019, 06:55 PM - #Permalink
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    Are you logging in as 'root' or another that has/had administrator rights via the "Administrators" app?
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  • Accepted Answer

    Friday, June 28 2019, 03:00 PM - #Permalink
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    indeed this is what i did:
    configuration-restore -f /var/clearos/configuration_backup/${restorefile}

    also
    [root@cloud ~]# ls / -l | grep tmp
    drwxrwxrwt. 108 root root 12288 Jun 28 08:59 tmp
    [root@cloud ~]#
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  • Accepted Answer

    Friday, June 28 2019, 09:38 AM - #Permalink
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    I've never seen this before.

    What did you mean by "also untar some backups...... nothing yet....". If you are trying to manually restore a backup, there is a procedure in the knowledgebase. If you mean it went wrong after an untar, what is the result of
    ls / -l | grep tmp
    and which folder were you in when you did the untar?
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  • Accepted Answer

    Friday, June 28 2019, 12:48 AM - #Permalink
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    like this?
    Attachments:
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  • Accepted Answer

    Thursday, June 27 2019, 09:35 PM - #Permalink
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    Can you give a screenshot?
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