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Currently I see this on the Forums

cannot authenticate in the Web console
Posted By: Arnaud Forster In Webconfig / UI
1 hour ago View last reply


When I click on "Viw last reply" see the post by Nick dated Thursday, September 27 2018

In no way is this 1 hour ago...

These forums are slow enough as it is without this sort of nonsense... Waste of time :(
Friday, October 05 2018, 06:15 AM
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  • Accepted Answer

    Friday, October 05 2018, 07:25 AM - #Permalink
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    Hi Tony,
    Please bear with us on that one. It is a little complicated.
    New posters have their first couple of posts moderated and the mods get e-mail notification which they have to approve.
    We try to filter the spam at this stage but sometimes get it wrong.
    In this case there was a spam post which one of the mods must have approved so it appeared on the forum. This bumps the last post time .They or another mod must have spotted the spam and deleted it. Unfortunately this does not then readjust the last post time which is what you're seeing.
    It may be possible for the mod to subsequently edit the last good post and, without changing the post, save it. This should change the last post time back to the correct time (which is a PITA if you edit an old post mid-thread as the last post time gets changed to the date of that post).
    Deleting posts is slow - slower than any other action you've taken in the forum! It is asking one more thing of the mods for them to go back into the last post and edit that as well. I'll try it now on that thread and see if it pushed the thread back. If it works, it one more ask on the mods, although arguably it is sloppy date handling on the part of the forum software.

    [edit]
    It looks like editing the last good post works, but I don't don't know if I can get the process rolled out to the other mods.
    [/edit]
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  • Accepted Answer

    Friday, October 05 2018, 08:11 AM - #Permalink
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    Thanks Nick for taking the time to provide an explanation...

    sloppy date handling on the part of the forum software

    No - sloppy forum software - not just date handling.

    There is no reason for the mods to do any extra work - all the forum software has to do is display the time since the last **existing** post. Then, if the last post is deleted, it will automatically still display the correct time passed since the last viewable post. Simple! That's what you would expect to happen...

    But the reality is that this together with all the other bugs in the forums such as long lines being split within codes tags, emoticons appearing within code tags as a result of ":" in the text, having to wait several seconds extra for the orange 'blob' to appear in the bottom right-hand corner of the page (which also obscures text) etc etc will just continue on and on as they have done for the past several years... Just don't understand how and why this is considered acceptable.
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  • Accepted Answer

    Friday, October 05 2018, 09:32 AM - #Permalink
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    Just a follow up on the orange "blob" on the ClearOS page... Curiosity got the better of me...

    It seems like an after-thought as it is not integrated with the main page and doesn't load with it, so scanned the ClearOS forum page source - all 3,278 lines of it!

    Hmm.. see this "jq.getJSON("https://clearfoundation.co.nz/cfapi/get_product_footer?inner_menu=1"" target="_blank">https://clearfoundation.co.nz/cfapi/get_product_footer?inner_menu=1";, function(data) {"

    So what is " https://clearfoundation.co.nz "? Well, judging by how quickly (NOT) that page loads, their sever must be a 20 MHz i386 :( That site, it the url is anything to go by, is just across the Tasman Sea from me here in Aus. Worse than ClearOS. Guess what! That site also has an orange blob that loads several seconds afterwards with similar (but not the same) content.
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  • Accepted Answer

    Friday, October 05 2018, 09:56 AM - #Permalink
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    By Orange Blob, do you mean the Intercom widget? If so I have the following in my hosts file:
    172.17.2.0 widget.intercom.io
    Note this could have far-reaching consequences for other web sites so may not be the most advisable thing to do.
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  • Accepted Answer

    Saturday, October 13 2018, 01:45 AM - #Permalink
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    ended up blocking clearfoundation.co.nz - no more waiting for the "orange blob" and should not affect other sites...
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