No updates again.
@michael. Please fix this

Nathan Cook wrote:

Has this been resolved? What's strange is that I did a system audit of my clear gateway three days before my signatures subscription was suppose to expire, and it reverted to 2015. I just renewed my license (pay as I go, yearly). Signatures are from 2022. If no one is going to update them, we should beable to keep the latest version without renewing our subscription (instead of reverting to 2015).

Thanks,

Nathan,

COS is dead at the moment and don't expect an answer from Clear.
Paying for any subscription is a waste of money. We all have paid for the subscriptions or licenses but are not getting the deliveries for them.

Has this been resolved? What's strange is that I did a system audit of my clear gateway three days before my signatures subscription was suppose to expire, and it reverted to 2015. I just renewed my license (pay as I go, yearly). Signatures are from 2022. If no one is going to update them, we should beable to keep the latest version without renewing our subscription (instead of reverting to 2015).

Thanks,

Will Cooksey wrote:

No update on IDS still it seems. Date is Mon Mar 21 20:46:49 2022 and Rule set is 41. March of what year, paying for this every year and no updates it seems. Looking like I need to start looking for something else.

Would be nice if there will be some info about it.
Any new is appreciate even it is not fixed shorty, but then we know

No update on IDS still it seems. Date is Mon Mar 21 20:46:49 2022 and Rule set is 41. March of what year, paying for this every year and no updates it seems. Looking like I need to start looking for something else.

Highly recommend everyone switch to OpnSense. I did 10 days ago, much better product in every regard.

Jeff

Looks like somebody has fixed it.

Nice to see that this has been communicated
Not the strongest point of Clear.....

Looks like somebody has fixed it.
Now see if we get also IDS updates

Nice to see that this has been communicated
Not the strongest point of Clear.....

Same here Georgina got subscription for a full year ...... Maybe we should ask for a refund!

Georgina wrote:

Another 30 updates to CentOS 7, most of them also applicable to ClearOS 7.
This is now the 3rd batch of updates missing from ClearOS.

ClearOS is now well and truly out-of-date. Shame on the ClearOS mangement for :-

1. not providing updates to a product that their web-site clains is still supported.
2. allegedly taking money from paying customers but not providing the support for which payment was made.

Is ClearOS on the brink of financial collapse? What other reason could there be for not investing a modest amount of money to ensue people like Nick provide the necessay support to keep ClearOS current?

Georgina wrote:

Another 30 updates to CentOS 7, most of them also applicable to ClearOS 7.
This is now the 3rd batch of updates missing from ClearOS.

ClearOS is now well and truly out-of-date. Shame on the ClearOS mangement for :-

1. not providing updates to a product that their web-site clains is still supported.
2. allegedly taking money from paying customers but not providing the support for which payment was made.

Is ClearOS on the brink of financial collapse? What other reason could there be for not investing a modest amount of money to ensue people like Nick provide the necessay support to keep ClearOS current?

I totally agree and i think the most customers of COS

1. As mentioned before the communication of COS (Micheal) is lacking and it this is a signal it it going down the hill
2. This is shaming and we have payed for support or updates, not even to mentioned develoment. So basicly we are entitled to a refund of out money

Nick was the only point of contact over the last years who did a lot to support the cusotmers of COS
It looked to me he was the onlt one at COS wit a heart for the customers and had the decency to reply or communicate

Michael Proper wrote:

Thank you for hanging tight. Updates here will be forthcoming in time.

@Michael,

Thank you for your reply.
it would be appropriate if you responded with a few more words and gave your customers a decent update on what's going to happen with a clear timeline.

Michael - More promises, just promises. How about actually providing proper support for the product instead of nothing more than just words.. By your actions you don't seem to care that users' systems are becoming increasingly vulnerable. People who have paid for support are allegedly not receiving it judging by appends on these forums. Is this the reputation you want for your company?

Thank you for hanging tight. Updates here will be forthcoming in time.

Is there any update to this? I just updated my subscription, but I haven't seen IDS updates since 03/21/22 either.

Thanks!

Jeff

I have been told not to expect updates for the "main part of the summer" as there are some issues to be resolved with our supplier. I have queried this but not had a response, unfortunately.

Nick Howitt wrote:

I will have to ask the people who supply the lists tomorrow.

Nick, still couldn't update.

Nick Howitt wrote:

I will have to ask the people who supply the lists tomorrow.

Ok, tQ Nick

I will have to ask the people who supply the lists tomorrow.