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ClearOS Feature Request

Gateway Management Community

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Is there a way to change Gateway Management Community email address due to old email address was lost cannot access it.
Wednesday, June 23 2021, 05:08 AM
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Wednesday, June 23 2021, 09:05 AM - #Permalink
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Ok please open a ticket at clearcenter.com stating your Box ID and the new e-mail address you'd like to use.
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    Wednesday, June 23 2021, 12:37 PM - #Permalink
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    Nick Howitt wrote:

    I don't see a ticket? Open it as a general enquiry if you need to.


    I've open it as a general enquiry. Thank you.
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    Wednesday, June 23 2021, 12:04 PM - #Permalink
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    I don't see a ticket? Open it as a general enquiry if you need to.
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    Wednesday, June 23 2021, 09:27 AM - #Permalink
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    Nick Howitt wrote:

    Ok please open a ticket at clearcenter.com stating your Box ID and the new e-mail address you'd like to use.


    Okay already done making a new ticket. Thank you.
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    Wednesday, June 23 2021, 08:08 AM - #Permalink
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    Nick Howitt wrote:

    If you can still access the GM dashboard, you should be able to add another user in Manage Users. Once you've done that, log on as the new user and you can delete the old user. Please post back if you can't do that.


    I need to input an email address but I don't have any idea what is that email address. My current email address won't work.
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    Wednesday, June 23 2021, 07:24 AM - #Permalink
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    If you can still access the GM dashboard, you should be able to add another user in Manage Users. Once you've done that, log on as the new user and you can delete the old user. Please post back if you can't do that.
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