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Hi.

I have installed ClearOS successfully, and even logged in to configure networking on localhost. Problem is, I cannot log in from any remote machine. It just says login incorrect.

I am using "root" and the root password, the same one as is working on localhost to set up networking. Tried several times, and it will not allow me to log in and finish the installation.

Is there a default username and password that I am missing?
Saturday, June 02 2012, 04:07 PM
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  • Accepted Answer

    Wednesday, August 29 2018, 05:20 PM - #Permalink
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    Glad to hear you have it working!
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  • Accepted Answer

    Wednesday, August 29 2018, 03:50 PM - #Permalink
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    Thanks so much Marcel, i changed my password a little bit short and now its working, i can access.

    Have a good day!
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  • Accepted Answer

    Wednesday, August 29 2018, 03:05 PM - #Permalink
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    Hi César,

    Have you tried when changing the root password a simple password? Just text and numbers. I suggest you try this first.
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  • Accepted Answer

    Wednesday, August 29 2018, 01:21 PM - #Permalink
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    Dear, Best regards.
    I am presenting a similar problem in my version of clearOS. I entered correctly through console and webconfig or interface, I proceeded to change the password of the root user, I gave it reboot and when turning on it does not allow me to access via Webconfig, ssh, or putty.

    In my new password I included the characters # $ these accept them or do not recognize them?

    Attentive to your comments.

    Thanks in advance!!
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  • Accepted Answer

    Wednesday, August 29 2018, 01:08 PM - #Permalink
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    Dear, Best regards.
    I am presenting a similar problem in my version of clearOS. I entered correctly through console and webconfig or interface, I proceeded to change the password of the root user, I gave it reboot and when turning on it does not allow me to access via Webconfig, ssh, or putty.

    In my new password I included the characters # $ these accept them or do not recognize them?

    Attentive to your comments.

    Thanks in advance!!
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  • Accepted Answer

    Saturday, June 02 2012, 07:54 PM - #Permalink
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    Thanks Nick.

    I see the bug has been confirmed for the ampersand (&;) character. I guess I will have to register a developer account in order to comment on it.
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  • Accepted Answer

    Saturday, June 02 2012, 07:44 PM - #Permalink
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    Possibly similar to this bug and this un-acknowledged post. If you can get yourself bug tracker access you could add a comment.
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  • Accepted Answer

    Saturday, June 02 2012, 06:35 PM - #Permalink
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    Right, problem solved.

    I changed the root password.

    My standard prefix has special characters, and this one: '^' was not recognised.

    Is this a known thing with centos/redhat based servers? I administer many gentoo/ubuntu servers and this was not an issue.

    I could not use the old password on SSH or remote web login, or on the local console mode clearos. Local cmd login via a new tty and the local clearos web login (where you go and configure your network on first boot) did work with this character.

    Should I file a bug report, and if so, where?


    Many thanks Marcel, I appreciate your help with this.
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  • Accepted Answer

    Saturday, June 02 2012, 05:27 PM - #Permalink
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    i suppose if you change the root password your problems are solved. Maybe this helps
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  • Accepted Answer

    Saturday, June 02 2012, 05:22 PM - #Permalink
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    Quintin van Rooyen wrote:
    Yes. I can access the login screen, but I cannot login. I can login locally, but not remotely even though I get to the login screen. Do you know if the clearos login has problems with special characters? I use a standard prefix on all my servers.


    Hmm, if i remember correctly their is a report of a person who used special characters and had the same problems. Good catch!
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  • Accepted Answer

    Saturday, June 02 2012, 05:15 PM - #Permalink
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    you can try to login via ssh and restart the webconfig.


    service webconfig restart
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  • Accepted Answer

    Saturday, June 02 2012, 05:14 PM - #Permalink
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    Yes. I can access the login screen, but I cannot login. I can login locally, but not remotely even though I get to the login screen. Do you know if the clearos login has problems with special characters? I use a standard prefix on all my servers.
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  • Accepted Answer

    Saturday, June 02 2012, 05:09 PM - #Permalink
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    you can access the login screen via a client but login fails? Correct? If so then its really weird.
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  • Accepted Answer

    Saturday, June 02 2012, 04:26 PM - #Permalink
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    Hello. Thanks for the reply.

    Well then something is wrong with my install. I am using the same credentials in both instances. Local login works, login from a lan pc fails.

    Guess I will have to change the root password and retry.
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  • Accepted Answer

    Saturday, June 02 2012, 04:17 PM - #Permalink
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    You have to use "root" and the password you created for root during installation. You say you can login from behind the console so that is the password you also need to use if you want to login remotely via your web browser..


    https://ip_address_server:81
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