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Hey, I'm trying 6.2 Community a machine that successfully ran 5.2. This has been asked before here, but there was no resolution. The Install Wizard stalls on the "System Registration" screen with a spinning graphic and "Loading registration information." Repeated refreshes do nothing. Only the "Previous" button shows up, there is no way to skip past this screen. The screen is "ip_adress:81/app/registration".

The installer was able to check for software updates on the previous step, so I'm assuming connectivity is not the issue.

Any ideas on what to do next? Can someone just give me the URL for the next screen (called "Internet Domain", by the look of it). Will it work if I just skip to the next screen in this way? Thanks.
Sunday, July 01 2012, 03:25 AM
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  • Accepted Answer

    Monday, July 02 2012, 04:18 AM - #Permalink
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    Update: there *was* a problem with networking: I had set up a static IP, in a range my router would not let access to.

    What tripped me up was that the previous screen "Software Updates" had told me that "the latest software updates were installed" instead of telling me that it could not communicate to the Internet. Once I gave the machine a valid IP address, it found quite a fair number of updates. Perhaps the messages given to the users in this wizard should be changed to account for network failure?

    With the new IP address, registration went off without a hitch. Thanks, sorry for bothering you.
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  • Accepted Answer

    Friday, January 26 2018, 09:52 AM - #Permalink
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    Hi there im having the same problem i have tryed so many IPs adresses, and nothing.

    Im trying to install clearos 7x it installs ok till i get on the screen "system registration" it begins to search for registration information and says unable to contact remote server. Im using virtual box.
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